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What our customers say

Here are just a few comments from customers, including the only negative comments we have ever had.


Thank you so much for your thoughtfulness. Your kindness and excellent customer service is to be commended and is very much appreciated. We look forward to shopping with you again next year

– 2009 Mr J Vrac, London


Thank you very much for the wreath that arrived as a total surprise this afternoon! It is beautiful! Have a great Christmas

– 2009Mr R Jones, Devon


Just to let you know that our wreath has arrived and it is really beautiful – thank you so much. We spent double last year, and it wasn’t nearly as good, so thanks also for being superb value for money. Now it has a light dusting of Yorkshire snow – brrr! Wishing you all a very Merry Christmas!

– 2009Mrs Y Clancy, Yorkshire


Just wanted to say, a huge thank you for such a magnificent wreath that has arrived today in perfect condition – 2009

……Once again thank you very much, you are a perfect example of FANTASTIC customer relations – 2010

….just to let you know that the 2011 Christmas wreath has arrived in perfect condition. Opening the box not only was I delighted with the aroma of the Devon countryside, I was again impressed with the outstanding quality of your efforts – the wreath is awesome this year.

Thank you very much for the mistletoe – a lovely unexpected and very welcome addition.

Wishing you and your family a very Merry Christmas and a Happy New Year

– 2011Mr A Jarvis, London


Just wanted to say how pleased I was with my Christmas wreath. It looked just as fabulous when I took it down on twelfth night as when I first put it up. Will definitely be ordering again next year.- 2009Mrs S Dale, Nottinghamshire
Very many thanks for all your help and advice planning our daughter’s wedding decorations. We can’t wait to see the mistletoe and garlands.

– 2009 Mrs S Saunders, Dorset


My personalised wreath has just arrived and it is beautiful. It is EXACTLY what I wanted, thank you so much

– 2009 R Bradshaw, London


Many, many thanks for your speed and efficiency. The wreaths look amazing

– 2010Mrs K Eaton, Leeds


Thanks for all your help with the wreath for our open day. It looked absolutely stunning. – 2009

Wreath has finally arrived (had been held in depot for 2 weeks due to snow disruption) and it still looks great after spending 2 weeks in transit! – 2010

Wreath arrived today – it looks fabulous! Thank you – 2011

Mr J Mitchell, Fiskens, Queens Gate Place Mews London
My wreath has had lots of admiring comments. Thank you for making it so beautifully

– 2010 Ms A Gibson


Wow. This garland really is just stunning. I love it

–  2009 Kirstie Allsopp, Devon


We received the wreath in fantastic condition yesterday. It’s up in the shop window and looks wonderful! Thank you both for all the time and effort you put in to making it. Attached are some pictures of it in the window

– 2010 Young designer from Catherine Walker, London


Thank you for all your help and advice choosing our beautiful wreath. Can I just say how excellent it is to see a Christmas business using such sustainable and local materials…..I will certainly be ordering again next year

– 2010 Mrs E Holland, Bath


My wreaths have still not arrived despite your assurances that they would be here yesterday. Could you please find out what has happened to them?

– snow disruption in 2010Mrs P Cavendish, Scotland


I was so thrilled with my wreath last year and am pleased to be buying another one this year

– 2010 Mrs S Buchan, Scotland


The wreaths arrived this morning and they look great. Thanks so much for the speedy turnaround

– 2010 Southbank Arts Centre, London


We really loved the wreath last year – it got loads of comments. Looking forward to receiving my parcel

– 2011 P Robinson, London


Please deliver first week in December. We ordered our wreath from you last year and it was so lovely….I want it to hang for as long as possible on the door

– 2011 Mrs S, Herts


…..  I know I am late in getting this ordered for my family in the UK. We received very positive feedback from them on the wreath we ordered from you last year.  I misplaced your website, but it is now in my favorites!  Thanks so much!!

– 2011 Kathy Gotthardt, USA


Pictures of the wreath attached! It looks amazing – thank you!

– 2011Karmarama (advertising agency) Kensington W14


Elise, I am thrilled. The wreaths have arrived safely and look amazing. I am so excited. We have put the large ones up and and I am looking forward to unpacking the grande ones for the gates tomorrow. Thank you so much

– 2011. B, Hyde Park Gardens, W2


….our wreaths have just arrived and look more beautiful than I had anticipated – will certainly be purchasing wreaths from you next year! Wishing you all a Merry Christmas

– 2011 L Watson, Kent

The wreaths arrived on the right day and they are beautiful – thank you!

– 2011LW, London SW7


Just rang to say thank you. The eucalyptus wreath has just arrived and is just lovely. Now I’ve found you I’ll be in touch next year. Merry Christmas!

– 2011 Amanda Z, London


The wreath arrived today and I wanted to let you know how pleased I am. It really is very pretty. Fingers crossed it doesn’t get nicked because it’s so nice!! 🙂 Many thanks

– 2011 P Laurence, London


…..thanks again for replying to my query so promptly. Fantastic customer service. Best wishes, Penny

– 2011 Penny, London


…thank you very much for your prompt response to my delivery query. My second wreath arrived this morning. Best wishes for a Merry Christmas and a very Happy New Year

– 2011 Sue W, Yorkshire


Hello, I just wanted to take the time to thank you for my absolutely beautiful wreath which arrived yesterday. The smell when I opened the box was totally gorgeous, and I can honestly say that it is the most beautiful Christmas wreath I have ever seen! I love the little robin too !. . . . . .my Christmas has now definitely started!

I will be recommending you to all my friends, although when they see this lovely wreath on the door it will be recommendation in itself.

I wish you all the Happiest of Christmasses! Thank You for making ours that extra bit special! – 2011

With kindest regards, Elizabeth T-J, Gwynedd


I have now received the parcel thank you. The wreath is beautiful. I love the firelighters and bird food…..worth the wait

– 2011 Jennifer B, Kent


Hello. Wreath arrived safely on Wednesday, absolutely fabulous as usual. Many thanks. Happy Christmas to you all

– 2011 Sarah, Nottinghamshire


…. just a quick note to say a big thank you for taking so much care and attention to the way our two lovely wreaths look on our door and gate. We would like to wish you all a Merry Christmas and a Happy New Year. Kindest regards

– 2011 David P, Northumberland


…the wreaths came on Friday – so perfectly timed thank you – we are thrilled with them

– 2011 SB, Essex


……Wreath arrived this morning, O.M.G!! It is beautiful. With every good wish for a very Happy Christmas

– 2011 P Nelson, Wiltshire


…just a message to say the wreath I ordered is absolutely gorgeous, I just wanted to tell you it’s lovely

– 2011 J Slater, London


…the wreath has just arrived and it is fabulous. Thank you SO much. I will certainly be a repeat customer. Have a great Christmas and a sucessful New Year

– 2011 Alyson B, Northamptonshire


Thank you for the beautiful wreath. It is wonderful and even better than the picture on the website. Have a very Happy Christmas

– 2011 Angela, Southampton


….we’ve just got back and the garlands and wreath are amazing. Thank you so much

– 2011 L Pullen, Suffolk


The new wreath has arrived and is beautiful. The glass baubles add a very pretty finishing touch. A big thank you. Wishing you a very Happy Christmas

– 2011 Kate, Surrey


The wreaths (2 x 3ft diam) were absolutely lovely as always, and although next Christmas is thankfully a good way off, I really do look forward to having them again.

From that point of view I’d be happy if it did come more than once!

– 2011 Kindest regards, A A, Exeter


Thank you so much, what unexpectedly wonderful customer service!!

-2012 Carole G, London


Thank you so much for your prompt response to my order. Last year I ordered the same wreath, which arrived safe and sound, and was absolutely beautiful. The aroma when I opened the box made me feel Christmas had really arrived. The wreath lasted throughout the festive season, and was much admired. What service!

So, here I am again. I thought that maybe I was being a wee bit in advance of myself but wanted to ensure I was in your system, as I suspect you are run off your feet with providing such an excellent product.

If the wreath might arrive towards the end of the week commencing 10 December…that would be wonderful. If we are out then it is quite safe to leave the box in our porch.

Thank you again. Have a jolly Christmas …. hope you have the energy left to do so – 2012

Warmest wishes – Mrs T, Kent


The wreath you made for me last year was absolutely beautiful – honestly the nicest Christmas wreath I’ve ever seen anywhere.

I am really looking forward to seeing my new wreath this year and have passed your website details on to everyone I know so that they too can have the pleasure of these beautiful adornments this Christmas. There really are none like them!!!

– 2012 Kind regards, Christine M, Glasgow


….such a high quality product. I really enjoyed embellising it last year, and it was still fresh in late January!

– 2012 Alyson B, Oxfordshire


Looking forward so much to getting my wreath – last year my wreath from you was the finest that I saw anywhere. We are having an outside tree, too, and my daughters are planning to cover it with the bird seed decorations

– 2012 Best wishes CM-L, Scotland


I wasn’t sure which size wreath I had ordered, ( but I know that it was lovely and that I hated taking it down in the New Year !)

– 2012 Elizabeth T, Wales


I have to say last years wreath was amazing and lasted for so long . It sat out on a garden table in my courtyard looking great for weeks after Christmas

Thank you SA, Sussex


THANK YOU. My wreath and swag arrived today and they are fabulous, even more gorgeous than last year. They both smell absolutely wonderful and look amazing.  I have in the past bought from other companies, (including the one that prides itself on using real flowers, most of which had broken off by the time they arrived) and your wreaths are a class apart. They always arrive with the courier as though you have hand delivered them yourselves , carefully nestled in padding to keep them immaculate. I suspect this is about the quality of the work rather than specifically the packaging. So thank you again and have a very merry Christmas and a well-deserved rest.

With best wishes Debra Lapthorne


Third year running, these still come out best! Please can delivery be organised for week beginning 10th December.
Best regards, Sonia E, Scotland


Thanks for the wreaths they were delivered yesterday and absolutely beautiful

thanks D Davies
……This is what I call SERVICE, someone who really puts a lot of effort & time in trying to satisfy customers Thank you so very much. I’ll look forward to your e-mail tomorrow Thank you again



…..The wreaths are gorgeous! Thank you. So so beautiful!

Kind regards, Merrill


…..Just a quick a note to say how delighted we are with two wreaths, which are now adorning our front door and wrought iron garden gate. They look even better than last years wreaths and would like to congratulate you on their workmanship and consistency.
Hope you all have a wonderful Christmas and fabulous new year.

Kindest regards,
David and Michelle


Many thank yous for delivering the wreath today. It is beautiful – and fresh.

Best wishes,
Carla Bamberger


……Hope you are well!
Just a short note to thank you for the wreaths, they look stunning and arrived in perfect condition!

Wishing you a very happy Christmas, talk to you next year!
Kind regards Emma


……Just to say my Christmas Wreath arrived today and it is fab just like last year, thank you so much.Will be ordering number three next year, already marked in my diary.How about Autumn ones, or is Christmas about as much as you can take. ha! Have a lovely Christmas and New Year, you deserve it.

Many Thanks .R.


Dear Christmas Wreaths Direct

I have just placed my usual Christmas order for one of your fabulous Grande fir, ivy and holly wreaths.  Every year when I open the beautifully wrapped parcel, the scent that wafts into the room makes us feel that Christmas is really on the way.  Happiness in a box!

……..Thank you so very much and Happy Christmas to you all.

S Tomlinson


Just placed my third order for 2014.
They are the most beautiful Christmas Wreaths and a joy to order from such lovely people each year.
Thank you Elise and everyone, Happy Christmas.

Let Christmas begin!


Just to let you know that my order was delivered today and the recipient, my aunt was EXTREMELY pleased with it. She said she has never had such a well appointed and high quality Christmas wreath.
When buying from overseas on the internet, one never knows what one is really buying. My aunt is a person who says it like it is. If she is happy, then I know it REALLY must be good!Thank you once again for your speedy service and quality product.

Kind regards, Christopher W

Vancouver, Canada.


This is just to let you know how delighted we were with the Christmas garland! It is absolutely beautiful and we are enjoying it so much. I’m sure that we’ll be wanting one again next year.

Happy New Year, Catherine Hennessy


The Christmas Wreath arrived today, on time and looking just fabulous again.

We are really in the the Christmas spirit now, how could we not be, just the fragrance from the box as it’s opened.

The ivy flowers amongst the foliage are really lovely this year, so pretty.

As always, I can’t wait to hang it on the door.

Thank you so much again.

We wish the very best of seasons greetings to you all, thank you so very much.



…. Just wanted to say thank you for the safe delivery of the wreath and swag…. They are both truly stunning! I have the best dressed door in Chestfield!

Kind regards Jo x


…….Thank you received wreaths today, fantastic as always.

Look forward to receiving garlands (4 in total) later on

With kind regards Caroline


Message as per last year please……Quite a compliment to your handiwork that my daughter actually requests this now as their Christmas present!

Kind regards



Very, VERY good value considering the quantity and range of greenery in your wreaths.

….Kind regards EM



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